Page content loaded. Nov 2, 4: Smith In response to Daniel P. Nov 3, Nov 3, 1: I certainly intend to try contacting Western Digital during the week, but since the directions they gave me did not work, I don't expect they know the answer. Try this.
Once the window opens, put it into list view, and search for anything that has WD or Smartware in it. See if there are any bom files.
If so, open the Terminal app, type lsbom followed by a space and then drag the bom file into the window that pops up, and hit the return key. That should give you a complete list of everything the installer put on the machine and where. Then, manually go to those places and delete the items. Nov 5, 7: I found related files hidden in several places in the system but I'm not sure if I can remove them in a harmless way. Nov 5, The question is: Similarly, how do you know which "WD" items are value-"added" Smartware components that can be safely deleted, and which are somehow related to normal drive functioning?
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Nov 5, 1: Nov 5, 2: Nov 5, 3: By knowing what WD installs and where. If any of WD crapware, then nuke it. Nov 5, 6: Might be useful to debug your problem. Nov 7, 7: Are these files also part of the Western Digital Smartware software, and if so, should they be deleted? If yes, how should they be deleted? These files are still there after I had successfully run the WD Software Uninstaller that Western Digital posted to their website - http: Nov 8, 4: A way to find out would be to see whether they exist on a recent-ish Mac OS X system that has never had a external Western Digital drive installed.
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Create new account. WD SmartWare 1. Western Digital hard drive backup software. Follow This App Developer website: Western Digital.
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Download Now. See discussion. WD SmartWare allows users to manage backups they create on Western Digital -- or any other brand -- external hard drives. Version 1. Sorry, but if you need the data, you're looking at data recovery, and that's if they can help you. Does it say anything in Disk Management down where the bars are shown like Raw?
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